Returns & refunds

Store opening soon

Know where you stand before you buy.

Hardware, digital packs, and account plans need different return and refund terms. We’ll make those terms available before orders open.

Hardware

The product page will explain the return window, condition requirements, shipping costs, and warranty for your specific purchase.

Stories & games

Digital pack pages will explain refund eligibility and how installation affects it.

Account plans

Subscription terms will explain annual billing, cancellations, refunds, and what happens to stored backups.

The store is not accepting purchases yet. This is an availability notice, not a published return policy or an offer of a specific refund window.